Effective Date: April 2, 2026 | Last Updated: November 12, 2026
This Privacy Policy describes how Oversize Escort Hub ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you access or use our platform at www.oversize-escort-hub.com (the "Platform").
Oversize Escort Hub is operated by Precision Pilot Services, LLC, doing business as Oversize Escort Hub.
Oversize Escort Hub is a marketplace connecting oversize load carriers with pilot car (P/EVO) escorts and freight brokers.
Contact: support@oversize-escort-hub.com
We may collect personal information when you:
Information collected may include: full name, company name, email address, phone number, physical address, state of operation, vehicle information, license or certification numbers, and payment information processed securely through Stripe.
We also automatically collect usage data such as IP addresses, browser type, device type, pages visited, and referring URLs to improve Platform performance and security.
We use your personal information to:
We do not sell, rent, or share your personal contact information with third parties for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
We may share information only in these limited circumstances:
No scraping. Nobody may use bots, scrapers, crawlers or other automated tools to copy loads, profiles or other users' information from the Platform; this is forbidden by our Terms of Service, section 6. Search engines may index public pages as robots.txt allows, and the read-only MCP server described in /llms.txt may be used as described there; neither permits copying or collecting loads, profiles or user information in bulk. We may block or close accounts that break this rule.
We use session cookies to maintain your login state and improve your experience on the Platform. We do not use third-party advertising cookies or tracking pixels for behavioral advertising purposes. You may disable cookies in your browser settings, but this may affect your ability to use certain Platform features.
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored in encrypted databases. Payment card information is processed exclusively through Stripe and is never stored on our servers.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Company: Oversize Escort Hub
Our toll-free text number is (855) 601-4751. We send only replies to texts you send us:
We do not send load alerts, bid alerts, account notices or marketing by text. Message frequency varies with how often you text us.
You opt in by texting us at (855) 601-4751: our replies go only to that conversation. Typing a phone number into a form on the Platform does not sign you up for texts. Consent to receive SMS messages is not required as a condition of using the Platform or buying anything.
You can cancel SMS notifications at any time. Simply reply STOP to any SMS message you receive from us. After sending STOP, we will send you one final SMS confirming that you have been unsubscribed. You will no longer receive SMS messages from us after that confirmation. To re-subscribe, text START.
If you are experiencing issues with our SMS messaging program, reply HELP for assistance, or contact us directly at support@oversize-escort-hub.com.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, contact your wireless provider. Carriers are not liable for delayed or undelivered messages.
Your phone number and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. For full privacy details, see this Privacy Policy at www.oversize-escort-hub.com/privacy.
We retain your personal information for as long as your account is active or as needed to provide you with the Platform. You may request deletion of your account and associated data by contacting us at support@oversize-escort-hub.com. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, contact us at support@oversize-escort-hub.com. We will respond within 30 days.
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete that information promptly.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, and the business purpose for collecting it. You also have the right to request deletion of your personal information and to opt out of any sale of personal information. We do not sell personal information. To make a request, contact us at support@oversize-escort-hub.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify registered users of material changes via email or Platform notification. The "Last Updated" date at the top of this page reflects when it was last revised. Continued use of the Platform after any changes constitutes acceptance of the updated Policy.
When you claim or bid on a load, or accept or decline one, OEH records the claim or bid, its status, the decision and the time. This data is used to run claims and bids, to put a flat-rate load back on the board when a claim is not answered within an hour, and to send relevant notifications. Match history may be retained for dispute resolution and platform analytics.
Reviews and star ratings you submit are associated with your account. A review of a pilot car (the star rating, the text and the date, without the reviewer's name) shows on that pilot car's public profile page, which anyone can open, signed in or not. Other reviews may be shown to other Platform users. We store review text, rating scores, and the date of submission. You may not submit reviews anonymously. OEH may use aggregated rating data for search ranking and analytics.
Referral rewards are not offered yet. If you open the referral page while signed in, we create a referral code for your account and store it with your profile. We do not track who signs up through a referral link today, and referral data is not shared with third parties.
Fleet Manager Tools (open to every fleet manager account while plans are free) let a fleet manager add a pilot car by the email address on that pilot car's own OEH account. The fleet manager does not type in the pilot car's phone number, city or other details. We store which fleet manager added which pilot car and when the pilot car accepted. Until the pilot car accepts on their dashboard, the fleet manager sees only the name on the pilot car's account and that the request is waiting; what they see after that is set out in section 34, and location sharing in section 33. A pilot car can leave a fleet at any time from their dashboard, which removes the link. Fleet data is not used for advertising and is not sold.
Each load is posted on one board, chosen when it is posted, and is stored as one record with that board and its status (open, waiting for the poster, filled, cancelled or expired). Load records and their status are stored for operational, audit and dispute resolution purposes.
When you type a USDOT number into the FMCSA lookup tool, OEH sends that number to the FMCSA's public carrier lookup service and shows you what FMCSA returns, such as the carrier's legal name and operating status. We do not store the number or the answer with your account or any load. We do not verify DOT numbers and show no verified badge.
OEH displays weather information from the National Weather Service (NWS) API. If you tap Use my location, your browser fills in a rough position (rounded to about a kilometre); you can also type a latitude and longitude. Those numbers are sent to our server and to the National Weather Service to fetch the forecast. We do not store them with your account, and we do not share them with anyone else. Weather data is fetched in real time and not stored.
There is no profile picture upload. The only photo you can add is a public rig photo of your vehicle, described in section 34. We do not use photos for facial recognition or sell them.
OEH participates in the Upside affiliate program. If you click an Upside referral link and sign up or make a purchase, Upside may share limited transaction data with OEH for affiliate commission purposes. We do not receive or store your Upside account credentials or payment information. Your use of Upside is governed by Upside's own privacy policy.
The sign-up and load post forms do not ask for MC (Motor Carrier) or DOT numbers, and we do not collect or check them. A number you type into the FMCSA lookup tool is handled as described in section 19. If you write an MC or DOT number in a post or on your profile yourself, it is stored and shown like the rest of that text.
The states and provinces a pilot car picks on the My states page are stored with their account and shown on their profile, on Find pilot cars and on the availability map. If a pilot car switches on "I'm available", we store that and when it turns itself off. A pilot car who wins a load here also shows on the availability map, by name, as finishing a job in the load's drop-off state (state only, never a real spot), from the day before the job starts until two days after it (a load with no date: up to a week after it was posted). This happens even if they never picked states or switched on "I'm available". Signed-in people can see the map. No contact details are shown there.
When you text a load to (855) 601-4751, your phone number and the text are processed to post the load and to reply to you. If we do not know the number, we make an account for it (see section 34). We keep a record of the number and time of each text we receive for two days, to apply limits and stop abuse. If a phone number is taken off an account (for example when the owner of the email that phone sent us picks a password), we remember that number and the time, without the account, for up to 30 days, only so the next text from it can be told why its load is not under that account. You do not need an account or subscription to text a load.
OEH does not run background checks or verify identity or documents, and does not collect background check results. Documents an escort chooses to upload are stored privately and shown only if the escort chooses to show them on their profile.
Users in Canadian provinces are subject to applicable Canadian privacy laws including PIPEDA. Location and load data involving Canadian addresses is processed on the same infrastructure as US data.
Oversize Escort Hub is a member of the Evergreen Safety Council (INV14545). When you redeem the OSEH2026 promo code on the Evergreen Safety Council platform, OEH does not receive your course enrollment, payment, or grade data, or whether you used the code. Your interactions with Evergreen Safety Council are governed by their own privacy policy.
Fleet Manager tools (open to every fleet manager account while plans are free) work from the pilot car's own account, as set out in section 17: the fleet manager adds a pilot car by email and does not enter the pilot car's other details. When a fleet manager sends a pilot car a note about a load, we store which load was sent to whom and when, to stop repeats and limit misuse. We do not use or sell fleet data for advertising or third-party marketing. A pilot car can leave a fleet from their dashboard at any time, or email support@oversize-escort-hub.com.
Subscriptions are sold exclusively through oversize-escort-hub.com via Stripe. OEH does not receive, collect, or process subscription purchases through Apple App Store or Google Play in-app purchase systems. The OEH mobile apps access your subscription status through the same Stripe-backed account you created on the web. Billing information, payment methods, and subscription status are managed at oversize-escort-hub.com; see our Terms of Service, Section 33 (In-App Purchase & Subscription Management Policy) for details.
Help chat. The Help button on our website opens an automated chat. What you type there, and the earlier messages in that chat, are sent to our servers and to an outside AI service that writes the answer. We keep the first 300 characters of each question, with your account (or, if you are not signed in, a scrambled form of your internet address) and the time, to apply limits and to find abuse. We delete these after 30 days, and at once when you delete your account. If you ask the Help chat to pass a message to our team, it emails that message to our support inbox. Do not type anything sensitive, such as a Social Security number or a card number.
If you use Wraith, the question you speak or type is sent to our servers and, to write the answer, to an outside AI service. To answer, Wraith looks up information in your own OEH account (open loads, your bids, your posted loads and your document dates). For carriers, brokers and fleet managers it can also look up the public profile details shown on Find Escorts (name, rating, job count and the equipment an escort listed). For fleet managers it can also look up which pilot cars on their own fleet are free or on a job, by name, with the route of the current job; that goes to the AI service too. Contact details of other people are never given to it. If you use your browser's microphone, your browser or device maker turns your speech into text under its own privacy policy before it reaches us; we receive the text, not a recording. We keep a short log of your questions (up to 300 characters each) to apply daily limits and to find abuse, and delete it after 30 days, or at once when you delete your account. Wraith Pro payments are handled by Stripe, and we keep only a record that your subscription is active, with its Stripe customer and subscription numbers and its renewal date. We do not store your card number. Do not say or type anything sensitive, such as a Social Security number or a card number.
If a carrier adds you to their regulars, we store that link (which account added which) so they can give you first look at their loads. The equipment you list about your vehicle is shown on your public profile and on Find Escorts. Review tags are saved with the review and shown on the profile of the person reviewed.
Phone number on a load: when you post a load you can tick a box (or reply CALL to a text post) to let pilot cars call or text you. We then show that number to signed-in pilot car and fleet accounts on that load, only while the load is open. If you do not tick the box, your number is not shown on the open load. Once you accept a pilot car, you and that pilot car can see each other's name, email and the phone saved on your account. Marking a load covered or cancelling it takes it off the board.
If a fleet manager adds you to their fleet and you choose to share your location with them, your device sends us its position while the page is open and you have pressed Start sharing. We store only your latest position (latitude, longitude, accuracy and time) and which fleet manager you allowed. A fleet manager sees only the drivers on their own fleet who switched sharing on for them. We delete your stored position when you press Stop sharing, when you switch off the last fleet manager you allowed, leave their fleet or block them, after 24 hours, and when you delete your account. If your phone locks or you close the page without pressing Stop sharing, no new position is sent, but the last one stays visible to the fleet managers you allowed until one of those things happens. A fleet manager never sees a position taken before you allowed them, and a block ends the fleet link and your location choice for that manager: after an unblock they must add you again and you must allow them again. We keep no location history, we do not use your position for advertising, and we do not sell it. If you use the map\'s "Zoom to me" button, your browser uses your location on your device only and sends nothing to us.
Messages on a won load. When the poster of a load and the pilot car who won it message each other, we store the text of those messages, who sent them and when. Only those two people can see them in the Platform. We do not read or filter messages as they are sent. We may read the messages on a load when one of the two reports the other or when we must to keep the Platform safe or meet a legal duty. Messages you sent are deleted when you delete your account.
Phone number on a load. If you tick the box (or reply CALL to a text post) to let pilot cars call or text you, we store that number for that load and show it to signed-in pilot car and fleet accounts while the load is open. We keep a record of which account opened the number on which load so that we can limit misuse. If you do not tick the box, your number is not shown on the open load; once you accept a pilot car, that pilot car can see your name, email and the phone saved on your account.
Posting without an account. If you post from the no-account form or by text, we make an account from the email address or phone number you used, and we store that phone number or email with the account. What you send with such a post (the email, name, company, phone and notes you typed, and a scrambled code made from your internet connection or texting number, never the address or number itself) is also kept as a draft, used to post the load and to apply our limits, and deleted after 7 days whether or not the load was posted.
Rig photos. A rig photo you add is stored in our cloud storage and is public: anyone, signed in or not, can see it on your profile and in the pilot car finder. Do not include people, plates or documents you do not want public. You can remove it at any time on your profile page.
Need help on the road. If you press I need help, we store the state or province you chose, the town and note you typed, your position rounded to about a mile if you pressed Use my location, and a phone number only if you chose to share one. Signed-in pilot car and fleet manager accounts can see the dot, the town and the note, and open the phone number if you shared it; blocked accounts and carriers and brokers cannot. We also send a notice to pilot cars who listed your state, and, only if you ask, to the poster of your current job. The request comes down after 4 hours or when you end it. The phone number and position are wiped then, and the record is deleted two days later. We do not use it for advertising and we do not sell it.
View counts. To show "Seen by N pilot cars" on a load and "viewed N times" on a profile, we record that a signed-in account looked, at most once a day. We show only the number. We never show a poster or a pilot car who looked.
Availability and fleet tools. If you switch on "I'm available", posters with an open load in your states may be told a pilot car is available, without your name. If a fleet manager asks to add you to their fleet, they see only the name on your account and that the request is waiting until you accept on your dashboard. Once you accept, they can see your home state, whether you are available or on a job won on the Platform, the states you work, the jobs you won here, and a load you have claimed that is still waiting for the poster's answer (its pickup, drop-off and date and that it is waiting), and they can send you a note about a load. Your location is shared with them only as described in section 33. Reminder dates a fleet manager types into their hub are stored on the manager's account.
Phone alerts. If you allow notifications in our phone app, we store a token that identifies your device and use Apple's and Google's notification services to send you alerts. You can turn notifications off in your phone's settings at any time.
Business tools. If you use My business (the job log), the expense tracker or expiry reminders, we store what you type there with your account: for the job log, the date, the places, who hired you, miles, pay, costs and your notes; for the expense tracker, each expense's date, kind, amount and note; for reminders, the name of each item and its date (never the paperwork itself). Only you can see these through the Platform, and we use your reminder dates only to send you the reminder notes and emails. They are deleted when you delete your account, and you can delete any entry yourself at any time. The invoice maker keeps your invoice draft, logo and saved clients in the browser on your device only; we do not receive, store or send your invoices.
Job posts and applications. A job post on the jobs board is public. When you apply, we store your message with your account, and the company that posted the job sees it with your public profile. Once the company accepts your application, each of you can see the other's name, phone and email so you can talk. When you delete your account, your applications are deleted and your open job posts are taken down.
Paste your post. Text you paste into the post form to fill it in is sent to our AI service provider so the load details can be picked out. Do not paste anything you would not want processed that way. We do not keep the pasted text; we keep only a count of uses.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Oversize Escort Hub
Precision Pilot Services, LLC (doing business as Oversize Escort Hub)
Email: support@oversize-escort-hub.com or brian@oversizeescorthub.com
Website: www.oversize-escort-hub.com